To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start.
  • Follow the instructions and select the items you want to return.
  • You will get a confirmation email with the shipping guidelines once the return request is approved.

 

What items are returnable?

In line with our Refund policy and Terms & Conditions which you accepted at the time of placing your order, you can return your items within 7 days of receipt of your shipment. To be eligible for a Refund:

  • They must be in their original and unused/unwashed condition with no stains, foul smells, tears or damage.
  • They must be repackaged in all original packaging and be in a resalable condition.
  • They must be received within 7 days of notifying us of your intention to make a return.

 

How soon will I get my refund?

  • Once your return is received and inspected, we notify you by email of the approval or rejection of your refund.
  • If your return is approved, the returned funds will automatically be sent to the original method of payment within 5-7 working days.